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Measuring quality : performance measurement in libraries
Por Roswitha Poll, Peter te Boekhorst
München : K. G. Saur, 2007
(IFLA publications ; 127)
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Cost management for university libraries
Por Klaus Ceynowa and André Coners
München : K. G. Saur, 2003
(IFLA Publications ; 104)
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Measuring quality : international guidelines for performance measurement in academic libraries
Por Roswitha Poll and Peter te Boekhorst, IFLA Section of University Libraries and other General Research Libraries
München : K. G. Saur, 1996
(IFLA publications ; 76)
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