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Education and research for marketing and quality management in libraries
Education and research for marketing and quality management in libraries : satellitte meeting, Québec, August 14 2001 = La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque : colloque satellite, Québec, 16 août 2001 / ed. by Réjean Savard. - München : K. G. Saur, 2002. - x, 326 p. ; 21 cm. - (IFLA publications ; 99). - Empréstimo restrito. - ISBN 3-598-21829-X

Bibliotecas / Gestão da qualidade / Formação profissional / Formação contínua / Actas de congressos / Marketing / Investigação

BAD05

Savard, Réjean (editor literário)